DATA INCIDENT NOTIFICATION

What Happened

Rent One is committed to safeguarding the privacy and security of the information entrusted to it. A criminal recently stole certain records from Rent One containing information relating to certain individuals (“Incident”). With assistance from third-party experts, we took immediate steps to secure our systems and investigate the nature and scope of the Incident. As part of our extensive investigation, we worked diligently to identify any personally identifiable information (“PII”) that may have been subject to unauthorized access or acquisition as a result of the Incident. On or about October 17, 2025, we identified the individuals whose PII may have been impacted and are in the process of notifying those individuals. We found no evidence that information was misused as a result of this Incident.

What Information Was Involved

The Incident may have impacted names and driver’s license/state ID numbers for the affected individuals. No social security numbers or financial information were involved in this Incident.

What We Are Doing

Out of an abundance of caution, we are providing this notice so that all potentially affected individuals can take steps to minimize the risk that their information will be misused. As an added precaution, we have arranged for Experian to provide 12 months of free credit monitoring and related services to potentially affected individuals. To find out whether you were among those whose information was potentially affected, please contact (855) 720-3716, Monday through Friday, 9:00 AM to 9:00 PM ET.

We treat all sensitive information in a confidential manner and are proactive in the careful handling of such information. As part of our ongoing commitment to cybersecurity, and in response to this Incident, we have implemented additional security enhancements and continue to regularly assess and strengthen our security measures.

What You Can Do

In addition to enrolling in the free credit monitoring and related services mentioned above, we recommend that you remain vigilant and take the following steps to protect your identity, credit, and personal information:

1. Contact the nationwide credit-reporting agencies as soon as possible to:
   • Add a fraud alert statement to your credit file at all three national credit-reporting agencies: Equifax, Experian, and TransUnion. You only need to contact one of the three agencies listed below; your request will be shared with the other two agencies. This fraud alert will remain on your credit file for 90 days.
   • You can also receive information from these agencies about avoiding identity theft, such as by placing a “security freeze” on your credit accounts.
   • Remove your name from mailing lists of pre-approved offers of credit for approximately six months.
   • Receive and carefully review a free copy of your credit report by going to www.annualcreditreport.com.

   Equifax P.O. Box 105069 Atlanta, GA 30348-5069 (866) 349-5191 www.equifax.com

   Experian P.O. Box 9554 Allen, TX 75013 (888) 397-3742 www.experian.com

   TransUnion P.O. Box 2000 Chester, PA 19022 (800) 680-7289 www.transunion.com

2. Carefully review all bills and credit card statements you receive to see if there are items you did not contract for or purchase. Also review all of your bank account statements frequently for checks, purchases, or deductions not made by you. Note that even if you do not find suspicious activity initially, you should continue to check this information periodically since identity thieves sometimes hold on to stolen personal information before using it.
3. The Federal Trade Commission (“FTC”) offers consumer assistance and educational materials relating to identity theft, privacy issues, and how to avoid identity theft, such as by setting up fraud alerts or placing a “security freeze” on your credit accounts. The FTC can be contacted either by visiting www.ftc.gov, www.consumer.gov/idtheft, or by calling (877) 438-4338. If you suspect or know that you are the victim of identity theft, you should contact local law enforcement or the attorney general, and you can also contact the Fraud Department of the FTC, which will collect all information and make it available to law enforcement agencies. The FTC can be contacted at the website or phone number above, or at the mailing address below:

   Federal Trade Commission
   Consumer Response Center
   600 Pennsylvania Avenue
   NW Washington, DC 20580

For More Information

If you have questions or concerns, please contact our dedicated assistance line at (855) 720-3716, Monday through Friday, 9:00 AM to 9:00 PM ET. We sincerely apologize for this situation and any concern or inconvenience it may cause you.